Check-in reminders arrive on their own, 24 hours before every flight
The alerts and reminders of the management software for travel agencies.
Check-in, upcoming trips, expiring documents, installments due and whatever happens on each booking. It reaches whoever has to act, by push, by email and in the bell.
Every alert, to the person who has to do something
Reminders built from what you already loaded, and alerts about what the team does.
Check-in, leg by leg
When a leg is 24 hours from departure, in the airport's local time, the booking's seller and approver get the check-in reminder: one per leg and per airline booking code. If the flight is loaded or changed later than that, the reminder still goes out as long as more than two hours remain. The email carries the passengers and the flight details, with the itinerary segment by segment when there are layovers.
- 24 h before, in airport time
- One per leg and booking code
- Passengers and flight in the email
See alsoCalendar
The trip that is coming up
Fourteen, seven, three and one day before the trip starts, the seller and the approver get an alert. If the trip begins with a flight, the check-in reminder takes the place of the one-day alert.
- 14, 7, 3 and 1 day before
- No duplicate with check-in
- Seller and approver
Expiring documents of traveling passengers
If the passport, visa or ID card of a passenger with a trip ahead is about to expire, the booking's seller gets an alert sixty, thirty, fifteen and seven days before.
- 60, 30, 15 and 7 days before
- Only passengers with a trip ahead
- To the booking's seller
See alsoPassengers
Installments due
With a payment plan in place, the administration team (Administrator, Supervisor and Costs) gets an alert for each installment three days before and on the due date, even if the booking was canceled and a penalty is still owed.
- 3 days before and on the due date
- To the administration team
- Also on canceled bookings
See alsoCollections
Whatever happens on each booking
Status changes, payments recorded, approver assigned, comments, replies and reactions. Every alert shows the booking's code and holder and takes you to it in one tap.
- Status, payments and approver
- Comments and replies
- Code and holder on every alert
See alsoBookings
Every alert, to whoever it concerns
It alerts you to what others did, it reaches the agency's active members, and trip, check-in and document reminders follow the bookings that are going ahead. It also alerts when the account nears its booking or AI import limit, and when the ARCA certificate is about to expire. Every email arrives with "[Tripwise]" in the subject.
- What others did
- The agency's active members
- Plan limits and ARCA certificate
See alsoPricing
Frequently asked questions
Alerts and reminders in Tripwise
What we get asked most about notifications.
The agency's team, whoever has to act in each case: the seller, the approver or the administration team. To write to the holder, Upcoming expirations on Home has a WhatsApp button.
By push on the phone or browser, by email and in the bell. Reactions to a comment arrive by push and in the bell.
Yes. It goes out when the flight is 24 hours away, whatever the time. If the flight is loaded or changed later than that, it goes out on the next check as long as more than two hours remain.
On the calendar and under Upcoming expirations on Home, with allotment and accommodation expiries and how many days are left for each. Payment-plan installments also arrive as alerts.
The booking's code and holder, and it takes you to the booking in one tap. The check-in reminder email also carries the passengers and the flight.
Explore the other modules
Your agency's whole back-office, in one place.
Passengers
One record per person, with their documents, recognized on its own as you build the booking.
Learn moreCollections
Collections per group and currency, installment plans, payment receipts and operator payments.
Learn moreFinance & commissions
What you pay, what you charge and every booking's profit, with VAT split out for VAT-registered agencies.
Learn moreSeller commissions
Volume tiers, splits across several and override, calculated as the booking is saved.
Learn moreMulti-currency
Pesos and dollars with separate balances, and the rate stored with its source.
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